AirAsia Fast Pass is a convenient bundle service designed to make your travel experience smoother and more enjoyable. It includes a range of benefits that allow you to breeze through the airport, making your journey more convenient. Here’s a concise summary of what you need to know about AirAsia Fast Pass.
1. What is AirAsia Fast Pass? AirAsia Fast Pass is a service package that offers travelers a stress-free and expedited travel experience. It provides a set of benefits to enhance your journey, especially when departing and arriving at Kuala Lumpur International Airport (KLIA).
2. International Fast Pass at KLIA: What to Expect To make the most of your Fast Pass, refer to the map guide for the location of immigration fast lanes in KLIA Terminal 2 when you depart or arrive. These lanes ensure a swift process for Fast Pass guests.
3. Services Included in Fast Pass: a) Dedicated Check-in Counters b) Priority Boarding: Zone 1 c) Xtra Carry-On (up to 14kg of cabin baggage) d) Fast Lane Immigration Services (only available at KLIA Terminal 2 via APEC lanes)
| Fast Pass – Products and Benefits |
|---|
| Dedicated Check-in Counters |
| Priority Boarding: Zone 1 |
| Xtra Carry-On (up to 14kg of cabin baggage) |
| Fast Lane Immigration Services* |
4. Where to Purchase Fast Pass You can purchase Fast Pass on the AirAsia website or via the AirAsia SuperApp. The cost varies by location:
- International: RM59 or ₱900
- Domestic: RM39 or ₱480
5. Traveling with Others? If you’re traveling with a child, an elderly person, or friends, it’s recommended to purchase Fast Pass for all guests in your booking to enjoy the benefits like priority boarding and immigration service. Infants tagged under a guest with Fast Pass can use the APEC lane.
6. When to Buy Fast Pass Fast Pass can be purchased up to 24 hours before your departure.
7. No Discounts for Specific Passengers Fast Pass is priced the same for all passengers, regardless of age, disability, or other considerations.
8. Routes Where Fast Pass is Applicable As of now, Fast Pass is available for inbound and outbound flights in Malaysia and the Philippines for AK, D7, and Z2 flights.
9. Eligibility for Fly-Thru Tickets Fast Pass can be used when your origin departure is from Malaysia/Philippines or your arrival is in Malaysia/Philippines with carrier codes AK, D7, and Z2.
| Destination | Career Code | Availability |
|---|---|---|
| BKI-KUL-PEN | AK / AK | Available |
| PEN-KUL-HND | AK / D7 | Available |
| CEB-MNL-HKG | Z2 / Z2 | Available |
| HKG-KUL-DAD | AK / AK | N/A. Flight transit in Malaysia only. |
| KUL-DMK-CEI | AK / FD | N/A. We are not extending the service to FD carrier code at this moment. |
10. Earning AirAsia Points Yes, you can earn AirAsia Points when using Fast Pass.
11. No Complimentary Seats Fast Pass does not include complimentary standard seats or hot seats.
12. Maximum Cabin Baggage Weight Fast Pass allows you to carry two pieces of cabin baggage with a combined weight not exceeding 14kg. Refer here for more.
13. Refunds for Missed Flights or Cancellations Refunds are not applicable for Fast Pass.
14. Transfer for Flight Cancellations If your flight is canceled, your Fast Pass can be transferred to the next available flight, subject to availability.
15. Fast Pass for Flight Changes Fast Pass can be carried forward to your new flight schedule, subject to availability.
16. Fast Pass for Wheelchair Passengers Wheelchair passengers can purchase Fast Pass.
17. Non-Transferable Pass Fast Pass cannot be transferred to other passengers or flights.
18. Fast Pass with Existing Xtra Carry-On You can purchase Fast Pass even if you’ve already bought Xtra Carry-On. However, ensure that the combined weight of your cabin baggage does not exceed 14kg, and note that the Xtra Carry-On purchase is non-refundable.
19. How to Confirm Fast Pass Purchase You can verify your Fast Pass purchase by checking your itinerary, where the “Fast Pass” service will be indicated under your name.
20. Visa Requirements Having Fast Pass doesn’t exempt you from meeting the entry requirements of your destination. Make sure you have a valid passport and all necessary documents, including visas. You’ll need to present your boarding pass to the immigration officer at the APEC lane.
21. Contact for More Information If you have additional questions about Fast Pass or wish to provide feedback, you can contact Bo via the AirAsia website or app. Follow the provided instructions for assistance.
In a nutshell, AirAsia Fast Pass is a comprehensive package designed to streamline your travel experience, offering convenience and priority services at an affordable price. Whether you’re a frequent traveler or looking to make your journey stress-free, consider the Fast Pass for your next adventure.